Thank you for shopping with VRI India. We are committed to delivering your order safely and efficiently.

Please read our Shipping Policy carefully before placing an order.

1. Order Processing

All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During product launches, festive seasons, or promotional events, processing times may be slightly longer.

Shipping &
Returns

2. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, VRI may offer free shipping promotions on eligible orders.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details.

You can use the tracking number to monitor your shipment through our logistics partner.

4. Shipping Time

Estimated delivery times are as follows:

Metro Cities: 3–5 Business Days
Other Cities: 5–7 Business Days
Remote Areas: 7–10 Business Days

Delivery timelines are estimates and may vary depending on courier services, weather conditions, public holidays, or other unforeseen circumstances.

5. Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order.

If delivery cannot be completed due to incorrect address details, customer unavailability, or repeated failed delivery attempts, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping information at the time of placing an order.

VRI India shall not be responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.

7. Delays Beyond Our Control

While we strive to deliver orders within the estimated timelines, delays may occur due to:

  • Natural disasters
  • Extreme weather conditions
  • Government restrictions
  • Public holidays
  • Courier service disruptions
  • Other unforeseen circumstances

    In such situations, we appreciate your patience and understanding.

8. Damaged or Tampered Packages

If you receive a package that appears damaged, opened, or tampered with, we recommend:

Refusing to accept the package (where possible), or Recording clear photos/videos before opening it.

Please contact us within 24 hours of delivery with your order number and supporting photographs so we can assist you promptly.