Terms & Conditions

Welcome to VRI India. These Terms & Conditions ("Terms") govern your access to and use of vriofficial.com (the "Website"). By using this Website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website.

1. General

VRI India reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

3. Products

Every VRI product is handcrafted by skilled artisans. Due to the nature of handcrafted textiles:

  • Minor variations in weaving, texture, embroidery, motifs, colour, or finish are natural characteristics of handcrafted products and are not considered defects.
  • Product colours may vary slightly due to differences in screen settings, lighting, and photography.
  • Product descriptions and images are intended to provide the closest possible representation but may not be identical in every detail.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel any order due to pricing errors, suspected fraud, payment issues, stock unavailability, or any other legitimate reason.
  • Limit or refuse quantities purchased by a customer.

    If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

7. Shipping & Delivery

Shipping timelines are estimates only.

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control, including courier delays, weather conditions, public holidays, or unforeseen events.

For complete information regarding shipping, delivery timelines, charges, and order tracking, please refer to our Shipping Policy.

9. Intellectual Property

All content available on this Website, including but not limited to:

  • Logos
  • Brand Name
  • Product Images
  • Photographs
  • Graphics
  • Designs
  • Text
  • Videos
  • Website Layout

    is the intellectual property of VRI India and is protected under applicable intellectual property laws.

    No content may be copied, reproduced, distributed, or used without our prior written permission.

11. User Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt to gain unauthorized access to the Website or its servers.
  • Upload malicious software or harmful code.
  • Copy or misuse any Website content. Interfere with the Website's operation or security.

13. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

VRI India is not responsible for the content, policies, or practices of these external websites.

15. Force Majeure

VRI shall not be held responsible for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, transportation disruptions, or technical failures.

2. Eligibility

By using this Website, you confirm that:

  • The information you provide is accurate, complete, and up to date.
  • You are legally capable of entering into a binding contract under applicable laws.

4. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

VRI India reserves the right to:

  • Change product prices without prior notice.
  • Correct pricing errors.
  • Modify or discontinue products at any time.

6. Payments

Payments are processed securely through authorized payment gateway providers.

VRI India does not store your complete debit card, credit card, or banking information.

Your order will be processed only after successful payment authorization.

8. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our respective policies available on this Website.

Customers are encouraged to review these policies before placing an order.

10. Limitation of Liability

To the maximum extent permitted by law, VRI shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use the Website.
  • Delays in delivery.
  • Product colour variations due to screen settings.
  • Temporary Website interruptions.
  • Events beyond our reasonable control.

    Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.